If the site is freezing, not loading, or you see a blank/white screen, please try the steps below:
Step 1: Use an up-to-date browser
Use the latest version of Google Chrome.
Step 2: Clear browser data
Clear your cache and cookies, then try again.
Step 3: Try an incognito/private window
This can help rule out extension or cache issues.
Step 4: If it still doesn’t work, contact support
Please include the following information:
In issue description (replicable steps + error/behavior)
Your browser version
Screenshot or screen recording
Job simulation name and task number